Terms and Conditions

Welcome to Hotel Madni Royale!

By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully. If you do not agree with these terms, you may not use our website.

1. Booking Policy

Guests can book rooms through our website by completing the online payment process via the integrated payment gateway.

Booking confirmation is subject to successful payment. You will receive a confirmation email upon completing your booking.

All bookings are non-transferable and non-refundable unless otherwise stated in the cancellation policy.

2. Cancellation Policy

Cancellations are only applicable if made at least 7 days prior to the booking date.

No-shows or cancellations made less than 7 days before the booking date are not eligible for a refund.

3. Room Information

All room details, including size, capacity, and amenities, are mentioned on the website. Any additional services requested during your stay may incur extra charges.

Availability of rooms is subject to change and may not always be guaranteed.

4. Loyalty Program

Guests participating in the loyalty program must adhere to the program’s rules and policies.

Points earned through the program can only be redeemed according to the hotel's redemption terms.

5. Restaurant Orders

Guests may order from the restaurant menu directly through the website. Payments for orders must be made online or as per the restaurant's instructions.

Delivery of food is subject to availability and operational hours of the restaurant.

6. Hotel Transfers

Transfers booked through the website are confirmed upon payment. Changes or cancellations may be subject to availability and additional charges.

7. Liability

Hotel Madni Royale is not responsible for any technical issues or interruptions in website service.

We are not liable for any loss or damage incurred by guests due to force majeure, including but not limited to natural disasters, strikes, or unforeseen events.

8. Third-Party Services

The website may include links to third-party websites or services. Hotel Madni Royale is not responsible for the content, availability, or policies of these third-party platforms.

9. Privacy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Amendments

Hotel Madni Royale reserves the right to amend these terms and conditions at any time without prior notice. The updated terms will be published on this page.

11. Contact Information

For any questions or concerns, please contact us:

Email: info@hotelmadniroyale.com

Phone: +91 145 2625500 / +91 145 2624400

Address: MADNI ROYALE, LAKHAN KOTHARI, AJMER, RAJASTHAN, INDIA 305001

Privacy Policy

Hotel Madni Royale values your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

Personal Information: Name, email address, phone number, address, and payment details provided during booking or registration.

Browsing Data: IP address, browser type, device information, and other technical data collected through cookies and similar technologies.

2. How We Use Your Information

To process bookings and payments.

To send booking confirmations, promotions, and service updates.

To improve website functionality and enhance user experience.

To comply with legal obligations and protect against fraud.

3. Sharing of Information

We do not sell or share your personal data with third parties, except:

With payment processors for secure transactions.

With service providers for operational purposes (e.g., email providers, IT support).

As required by law or to protect the hotel’s legal rights.

4. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. By using the website, you consent to our use of cookies. You may disable cookies in your browser settings, though some website features may not function properly.

5. Security

We implement industry-standard measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute data security.

6. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from minors without parental consent.

7. User Rights

You have the right to access, update, or delete your personal information. To make such a request, contact us at info@hotelmadniroyale.com.

You may opt out of receiving marketing communications at any time.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to Privacy Policy

Hotel Madni Royale reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and users are encouraged to review it periodically.

10. Contact Information

For any questions or concerns regarding our Privacy Policy, please contact us at:

Email: info@hotelmadniroyale.com

Phone: +91 145 2625500 / +91 145 2624400

Address: MADNI ROYALE, LAKHAN KOTHARI, AJMER, RAJASTHAN, INDIA 305001